Townsend Medical Centre
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Patient Information And Resources

In an Emergency

If you need urgent medical advice during surgery hours, please phone the surgery on 0151295 9510. Please be prepared to give some information to the receptionist.

Alternatively you can phone NHS Direct on 0845 46 47 or visit their website at www.nhsdirect.co.uk. NHS Direct offers free expert health information and advice 24 hours a day. It can advise you whether you need to go to the nearest A&E (accident and emergency) or if there is an alternative such as visiting an NHS walk-in centre. For deaf people and those hard of hearing, a telephone services is available on 0845 606 4647. If English is not your preferred language, you can choose to use a confidential translation service.

The nearest NHS walk-in centre is located at Old Swan. NHS walk-in centres provide advice and treatment for a range of minor illnesses and injuries.

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.

Patient  Satisfaction Survey 2012

acrobat.gif Patient  Satisfaction Survey 2012 link opens in a new browser window