Welcome to Our Practice

Coronavirus (COVID-19) Update 

If you have been in contact with someone with confirmed coronavirus

You should immediately self-isolate, even if you have no symptoms.  DO NOT attend the GP practice, pharmacy or any hospital.   If your symptoms are serious, or get worse, visit NHS111 online. www.nhs.uk/coronavirus. Only call 111 if you cannot get help online or you need urgent advice.

• stay indoors and avoid contact with other people as you would with the flu
• Use 111 online by click on the following link https://www.nhs.uk/conditions/coronavirus-covid-19/
• call NHS 111 to inform them of your recent travel to the country and for further advice
• DO NOT attend the GP practice, pharmacy or any hospital.
• For up to date information please visit www.nhs.uk/coronavirus

For the latest information, please visit: https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

IMPORTANT INFORMATION

Coronavirus advice: if you have a new, continuous cough and/or a high temperature, please stay at home for 7 days if you live alone or 14 days if you live with others.  Anyone who lives with someone displaying symptoms should stay at home for 14 days.  Do not go to a GP surgery, pharmacy or hospital. If your symptoms are serious, or get worse, visit NHS111 online. www.nhs.uk/coronavirus. Only call 111 if you cannot get help online or you need urgent advice.

Medication Queries around Coronavirus

The practice is following currently following Department of Health guidelines on the issue of medication.

Please do not ask for additional months of medication or try to order your medications early as we are unable to do this.

If you are self-isolating then you can request your medication online or over the phone. We would also suggest contacting the local pharmacies to arrange for your medication to be delivered.

We would not advise patients to stop or change any of their regular prescribed medication, including medication for blood pressure in order to try to reduce their risk of catching Coronavirus.

If you take a medication which lowers your immune system AND you have any symptoms of infection you should follow the advice given to you by your hospital specialist when you started on the medication. If they are not sure of this advice then please contact us to arrange to see a GP.

COPD and Asthma Rescue Packs

If you have never had a rescue pack before for your COPD or Asthma you do not need one to help you with coronavirus.

Advice for School

Please do not ask us for advice around attending school but visit the gov.uk website for information and advice. You can also check the latest information above if you are trying to work out if you need to self-isolate.

Advice for Work/ Fit Notes/ Isolation Notes

You can now get an isolation note directly from the NHS. There is no need to contact the surgery about this.

When answering the question:

Have you been told to stay at home?

For example, by official advice, NHS 111 or a healthcare professional.

Please remember that using the 111 coronavirus service at https://111.nhs.uk/covid-19/ and being told you should self-isolate counts as receiving official advice so you can answer yes. You do not need to receive this advice directly from us.

Please click on the link below to get your note.

https://111.nhs.uk/isolation-note/

Letters for Travel

We have decided as a practice that in the current circumstances we can't discuss individual requests for travel advice or letters.

Patients should check current travel advice on the gov.uk website and adhere to that.

If you will be making a travel insurance cancellation claim for health reasons then formal paperwork will be sent out out by your travel insurance company for the practice to complete if needed.

Mersey Care COVID-19 support line for staff and public

Mersey Care now have a telephone support line available to anyone aged 16+ experiencing stress, worry, and/or low mood as a result of the Covid-19 situation. It’s open to both the general public and NHS staff who may be feeling overwhelmed.

The support line can be accessed by calling 0151 473 0303 and is staffed by the Mersey Care and is available 8.00am to 8.00pm every day providing:

• A listening ear
• A chance to share how you’re feeling
• Information, self-help materials and signposting toward other helpful services

Please note: this is not an emergency line. If someone is in need of urgent support they should ring the 24/7 urgent mental health support line on 0151 296 7200.

DOMESTIC ABUSE, SEXUAL VIOLENCE, AND OTHER FORMS OF GENDER-BASED VIOLENCE:  Please find attached a couple of support and advice sheets that colleagues may find of use in certain circumstances with patients.

Click here for more information